A flight of stairs
The original conclusion to my book Research Practice, featuring Ian Mackaye, Matt Gallivan, and Leisa Reichelt
UX
34
Articles
Changing my mind about research practices
Just when I think I've got a handle on user research, I'm forced to revisit my decisions
Publishing Research Practice
The complete guide to how I published my book, from loose idea through the messy middle to getting it done
Why organizations hire user researchers
An excerpt from my book Research Practice on why orgs hire researchers
The best place to get started
In this excerpt from my book Research Practice, Janine Coover shares the benefits of working in an agency or consultancy
Considering a UX research opportunity
I talk about some of the many things to consider in deciding on a job in this excerpt from my book Research Practice
Research on your terms
I wrote about Signal's unique approach to research for the Signal Messenger blog
5 effective UX research tools that the experts use
For Adobe XD Ideas, I shared my approach to UX research tooling
User research methods: 13 expert tips to master the process
For the Shopify Partners blog, I shared some practical tips to get the most out of UX research
Tips for a rapid transition to remote research
At the beginning of the Covid-19 outbreak, I shared tips that have worked for me as a remote researcher
The journalism + user research relationship
On the Vox Product blog, I tackle the journalism and user research relationship
Facebook's News Trustworthiness Survey
For The Verge I wrote about Facebook's news trustworthiness survey
The Field Test
I offered thoughts on what you learn about a product research team in the field for the Field Study Handbook on Medium
Ambient Research
On the Vox Product blog, I describe how I create an ambient awareness of user and product research
Capture the Context
For the Optimal Workshop blog, I explain that there’s so much more to interviews than asking and answering
Before You Even Open Your Mouth
I contributed a chapter on reading the wider environment for Optimal Workshop
Android: Future Perfect, Present Fractured
Android is a loose collection of disparate experiences unified under an empty moniker
Collaboration Experience
For UX Magazine I wrote about how a shared company espresso machine is just one way to create a collaborative atmosphere that gets vital information flowing across teams
Terms and Conditions: A Snapshot of Confusion
For UX Magazine I wrote about how terms and conditions should be clear enough that users know, among other things, who their ham sandwich photos belong to