Hello! I’m Gregg.

I’m a user experience research leader with deep know-how in media and publishing, and I wrote the book Research Practice. This site is where I work through ideas and share what I’ve learned. Questions? Get in touch!

Dial in the feedback

28 December 2018 – 2 min read

A quick note on survey scales

POV UX Surveys

User research methods, explained briefly

04 May 2018 – 2 min read

A tongue in cheek explanation of user research

POV UX

Spread the good news

25 April 2018 – 1 min read

Workplace feedback rules of thumb

POV Management

Facebook's News Trustworthiness Survey

26 January 2018 – 1 min read

For The Verge I wrote about Facebook's news trustworthiness survey

POV UX Surveys

Stop Pretending

14 November 2017 – 1 min read

Don't talk to the wrong people!

POV UX Surveys