Remote User Testing at Vox
On the Vox Product blog, I walk through the low-friction, lightweight tools and methods we use for usability testing at Vox Media
Hello! I’m Gregg.
I'm a user experience research leader and author of Research Practice. This site is where I work through ideas and share what I’ve learned. Questions? Get in touch!
How To Create UX Personas
For UX Mastery I shared how to conduct a persona analysis in a short animated video
Imperfection Scales
When the promise of a great experience is undermined by small imperfections, the experience—and our trust—erodes
How We Collaborate on MailChimp’s UX Newsletter
For the Mailchimp blog, I detailed the workflow our UX team developed to ship our team's biweekly newsletter