8 Articles

Moving from journalism to user research

Though the exact methods differ, the approaches of user researchers and journalists are similar: be curious, do your homework, talk to the right people, analyze what you’ve learned, and present it back

The best books for understanding user research

I created a list of the best books for understanding ux research for Shepherd

Publishing Research Practice

The complete guide to how I published my book, from loose idea through the messy middle to getting it done

The ultimate guide to UX research

I contributed to's "Ultimate guide to UX research"

5 effective UX research tools that the experts use

For Adobe XD Ideas, I shared my approach to UX research tooling

User research methods: 13 expert tips to master the process

For the Shopify Partners blog, I shared some practical tips to get the most out of UX research

UX Research Templates

How I share findings with my org

Research Resources

My go-to user research books & articles