I'm a user experience research leader and author of Research Practice. This site is where I work through ideas and share what I’ve learned. Questions? Get in touch!
Managing a team is so much more than setting goals and managing tasks. It’s a commitment to a person and an investment in their growth. While a workplace might be the genesis of a relationship, that relationship should endure far beyond a role or organization
I went heads down 18 months ago to focus on my work and my team. Since then I've come up with a plan to find balance going forward
I expanded on a video for the Learners community to explain why hiring is your last resort
For the Learners community, I attempted to answer where I think research should report in an organization
I created a list of the best books for understanding ux research for Shepherd