Gregg Bernstein's Picture

Hello! I’m Gregg.

I’m a user experience research leader with deep know-how in media and publishing, and I wrote the book Research Practice. This site is where I work through ideas and share what I’ve learned. Questions? Get in touch!

Dealing with disrespectful research participants

Encountering an aggressive or disrespectful participant is no doubt uncomfortable. For the Learners community, I shared tips on both how to avoid that situation and what to do if it happens to you

The coaching tree

Managing a team is so much more than setting goals and managing tasks. It’s a commitment to a person and an investment in their growth. While a workplace might be the genesis of a relationship, that relationship should endure far beyond a role or organization

He gets on base

I went heads down 18 months ago to focus on my work and my team. Since then I've come up with a plan to find balance going forward

Grow your impact, then your team

I expanded on a video for the Learners community to explain why hiring is your last resort

Where should research report in an organization?

For the Learners community, I attempted to answer where I think research should report in an organization