👋 Hello! I’m Gregg.
I'm a user experience researcher and designer. This site is where I work through ideas and share what I’m thinking. Questions? Get in touch!
Mailchimp User Persona Research
For the Mailchimp blog, I detailed how we [used personas to develop a clear understanding of our customers
Collaboration Experience
A shared company espresso machine is just one way to create a collaborative atmosphere that gets vital information flowing across teams.
Here are 32 seconds. Make the Most of ‘Em
For the Mailchimp blog, I shared our testing prcoess for Mailchimp's new editor
Terms and Conditions: A Snapshot of Confusion
Terms and conditions should be clear enough that users know, among other things, who their ham sandwich photos belong to