User & Product Researcher
Speaker & Educator
Writer & Editor
This is all a work in progress


5 effective UX research tools that the experts use

For Adobe XD Ideas

For Adobe XD Ideas, I shared my approach to UX research tooling: People are creatures of habit — your colleagues included. To make research visible and accessible, keep as much...

User research methods: 13 expert tips to master the process

For the Shopify blog

For the Shopify Partners blog, I shared some of my favorite practical tips to get the most out of UX research: start with support, and don’t let the absence of...

Tips for a rapid transition to remote research

When the spread of Covid-19 introduced many folks to remote research, I quickly compiled and shared a few of the practices and tips that have worked for me as a...

Reading sports taught me to write

There’s an episode of Seinfeld wherein George somehow lands a job with a publishing house. In a conversation with his boss, George is asked who he reads. After a beat,...

On hiring: The cover letter filter

Hiring is hard: job descriptions are tricky to write; applications take time to screen and evaluate; and interviews afford limited space to ask and answer essential questions. Even with the...