Gregg Bernstein About Speaking


Researcher & educator
Author of Research Practice
A work in progress


The best books for understanding user research

A "Best Books" list for Shepherd

A few years ago I shared a list of my go-to books and articles about user research. Recently the folks at Shepherd asked me to compile a list of my choice, and I figured a revised list of recommended books about user research was in order. The books I recommend for understanding user research are listed here, but please visit...

A flight of stairs

The following post was originally the conclusion to Research Practice, but it didn’t make the final cut. However, I’ve edited it to stand on its own as a blog post. Ian Mackaye is best known for his seminal bands Minor Threat and Fugazi, and for starting the independent record company, Dischord Records. In light of his accomplishments as a musician...

Changing my mind about research practices

I keep changing my mind about research practices. Sometimes I believe that our role as researchers is to democratize the practice—to make everyone a researcher and teach best practices. That’s how we instill a culture of research and demystify the act of understanding users and product context. But then sometimes I think democratization is a great way to minimize the...

Publishing Research Practice

I launched my book Research Practice in January of this year. What I expected to write was a pithy translation of a conference talk I’d presented a few times about scaling research practices. Instead I wrote, published, and distributed a rather lengthy anthology of original essays and findings about how to enter and thrive in a user research role. Here...

Why I love UX research

I love user research. I love that every project is different—that we as user researchers incorporate numerous methodologies, work with a variety of colleagues, study a spectrum of individuals and topics, and produce wildly interesting findings that influence people, products, and organizations. I love user research because the community of user researchers is as interesting as the work we produce....