5 Articles

Things I repeat often enough about surveys that it was time to write them down

I’ve developed strong opinions about how to build surveys that yield useful information while prioritizing the user experience

Research on your terms

I wrote about Signal's unique approach to research for the Signal Messenger blog

Dial in the feedback

A quick note on survey scales

Facebook's News Trustworthiness Survey

For The Verge I wrote about Facebook's news trustworthiness survey

Stop Pretending

Don't talk to the wrong people!